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A very dynamic inventory is the standard operating procedure at Cutler's Cove, and what's listed is but a sample of things currently in stock. We really do have over 500 different knives in stock. If you have particular wants, please let us know. A very active list of folks seeking items are surprised many times that we have what they are looking for. We buy items regularly and our stock is constantly changing. Quite often items are sold before they even have a chance to be offered publicly. We are an authorized merchant of VISA, MasterCard and Discover. There is no surcharge for using your credit card to make purchases with CutlersCove.com.
To Order By Phone, call 1-325-659-1404
(Note: The address you request for shipping and the address listed on your credit card MUST match, if they do not, you must call the credit card company and authorize the alternate address for shipping.)
You should be able to reach us during normal business hours. If you miss us try again a few hours later. We do have 24 hour voice mail so that you can leave an order by phone. We will email or call you back if you will leave your contact information and what you wanted. If you are outside the USA please use email. How to contact us and our hours of operation are here. Orders left on our voice mail or sent via fax are processed promptly pending availability. Because we are on the road it is sometimes difficult to give us orders
over the phone. Please place your orders over the Internet at orders,
or through the USPS mail. Or just keep trying the phone. All Out-of-Production and Used Knife orders are subject to prior sale. We will contact you if we are unable
to fill your order. There is a $10.00 minimum order requirement.
"Sale Pending" means that a purchase commitment has been made by
phone, fax or email. Remember, you don't have to talk directly with
us because we hold items based on the time the email order, phone
message or fax was received! To Order By PayPal Payment click this link. We accept instant, secure payments from anyone in the USA with a credit card or checking account! You can use our PayPal Gift Certificates to pay also. If you have a non-U.S.A. PayPal account we will take your payment but may hold your product for two weeks or more before we ship to you. This timeframe is referring to completion of entire transfer process and not the date the funds will be withdrawn from your bank or credit card. We accept Personal Checks*, Money Order, Cashiers Check, Electronic check in USA Dollars, or charge with VISA, MasterCard and Discover. Gift Certificates are available. Have non-U.S. PayPal account *Note: merchandise will not be shipped until payment is verified. Personal Checks take two weeks to clear.
We do not use a
shopping cart. To Order On The Web,you can place an order by email. We need all the information that is on the Order Form. Keep in mind that many of the knives are one of a kind and subject to availability. All Out-of-Production and Used Knife orders are subject to prior sale. We will contact you by email if we are unable to fill your order. We are an authorized merchant of VISA, MasterCard and Discover. Questions? See Security Statement and Privacy Statement. There is a $10.00 minimum order requirement. To Order By Fax, fax 1-325-655-4839.
Fill out the Order
Form with your credit card information. Please be sure to provide your exact
billing address and telephone number as they appear on your credit
card statement. Then print it and fax it to us. Incorrect information may cause a delay
in processing your order or failure to complete your order request.
Orders sent via fax are processed promptly pending availability.
Your credit card will be billed before we ship your order.
This will give us all the information we need to process your order. We are an authorized
merchant of VISA, MasterCard and Discover. There is a $10.00 minimum order requirement. To Order By Mail, first fill out the Order Form , print it, and send it along with a money order or check* made payable to "Cutlers Cove", or your credit card information to:
Cutlers Cove
Do you want to place an order, but don't have a credit card, or would just prefer to pay by check? Please use our Mail/Fax Order Form for easy ordering. Just print it out and send it in. All Vintage, Out-of-Production and Used Knife orders are subject to prior sale. We will contact you by mail if we are unable to fill your order. We will hold the knife or product you want for 5 days after you either call or email us that your money is on it's way. This is to give you enough time to get the funds to us and so we do not sell your knife. If you need more time let us know. Orders sent via mail are processed promptly pending availability and after the check clears. We are an authorized merchant of VISA, MasterCard and Discover. Payment Verification Signature Panel Code *Note: merchandise will not be shipped until payment is verified which can take up to 14 days for a check. We may hold the knife or product for the funds to clear before shipping but we will ship or return your funds guaranteed. We are aware that checks drawn on accounts with sufficient funds may clear much quicker, but, checks that are rejected for insufficient funds take one to two weeks to be returned to us, hence the 14 day policy. There is a $10.00 minimum order requirement. Loyalty Coupon from CutlersCove.com CutlersCove.com loyalty coupon recognizes and rewards our customers. Save on future purchases! Inside Texas: Since we are located in Texas and all shipping is done from Texas, we collect state sales tax of 8.25% for orders shipping to Texas only. Outside Texas: For sales delivered OUTSIDE the State of Texas, we do not collect any sales tax. It is the sole responsibility of the purchaser to determine how much, if any sales tax is due, and to forward that amount to the appropriate agency. Our Guarantee and Return Privilege Shop with confidence. Describing old and vintage knives is, at best, an inexact science, but we have been grading knives for over 16 years. We try to be as objective as possible, but we leave the final judgment to the buyer. We strive for honest and accurate descriptions on all items. Our hassle-free return privilege allows you to return any item for any reason within 14 days of purchase. Returns are allowed within 14 days of invoice date. The item must be in the same condition as received and the shipping is not included. The item must have the original box, papers, packaging, sheath, etc. that came with it. The goods must be returned to us, postage paid, by a secure delivery method. We cannot be responsible for goods which do not reach us. C.O.D. or "shipping charges collect" returns can not be accepted and will be refused. All refunds are made the same way the purchase was made if possible. If the sale is on a credit card the refund will be on the same card account that the purchase was made on. Returned items that do not meet the above conditions will be subject to a minimum 15% restocking fee. Please read our Packing Tips section before returning any item.
We
strive for 100% customer satisfaction.
International Orders We will ship outside the USA, but we will not take credit card payment on international orders. Buyer is responsible for all tariffs and duties and must pay international shipping charges.
If you have a non-U.S.A.
PayPal account we will take your payment if you quality for their
Seller Protection Policy.
If the transaction does not
qualify for the Seller Protection Policy
from PayPal we will not accept the order. At this
time PayPal only has
Seller Protection Policy for
the USA, Canada and United Kingdom.
We do take money orders in USA dollar funds! We're sorry, but at this time we do not accept checks, money orders or credit cards issued by foreign (non-U.S.) banks. Please do not send cash. International Shipments: Shipping charges do not include any Brokerage Fees, Money Transfer, Customs Fees or Taxes that you may be charged. We will ship to your country but because of custom laws we can not guarantee that you will get the knife. Also some times insurance may not work. So therefore we let you know the bad news up front. We do not ship until the money order has cleared our bank which can take two weeks or more after we get your funds. Please be sure to include your name, phone number, shipping address, and the quantity, name and item number or numbers of the merchandise you want, along with your payment. If you also include an e-mail address, we will be able to confirm receipt of your order and inform you of its shipping date and the tracking number on the package. You can print our order form which will help you give us all the information we need to ship your order. We require a money order in USA dollars before we will ship to you. Once we receive an order we hold the knife for 5 to 10 days to get the funds here at our office. We can give more time if needed, let us know. Please let us know by e-mail which item or items you are interested in and the address to which you want them sent, and we can provide a quote on the total cost of shipping and insurance. There is no cost to let you know the shipping if you will send us your shipping address. We will email you the cost as fast as possible. Sorry for the trouble with international orders but we have had some problems and this is the only way we can help you get your product and make sure we get our money. We will be glad to work with you just let us know what you want to do. Most foreign orders are sent via Priority Mail International or First-Class Mail International Insured and will include the proper customs forms. Items listed on customs forms will be listed at their actual value. Please do not ask us to falsify these forms - because we won't! There is a $10.00 minimum order requirement. Advanced Converter is a multi-lingual Currency Converter with up to date exchange rates, more countries, historical conversions, adjusted rates and more. Payment Verification: If there are any questionable credit card orders we contact the credit holder to verify their permission. This is an attempt to avoid fraudulent purchases. This helps combat fraud. We at Cutler's Cove Knife Emporium™ are very serious about protecting you (and us) from credit card fraud. We verify every card’s Billing Address before we ship your order to ensure it is really you who ordered it. Because of these safeguards, we ship only to your cards’ billing address! If you wish to have your products sent to a different address, you must set up an alternate shipping address by simply calling your credit card's issuing bank and requesting the addition. (The "800 phone number" is on the back of your credit card.) This is a very simple procedure and only takes a few minutes. To further help speed your order along, we suggest that you always include this "800 phone number" in the "Ordering Instructions Box". Signature Panel Code Thank you for your help and understanding! By following these simple procedures we can get your order out as soon as possible and with no delays. This helps avoid fraudulent purchases and to make sure no one is using your card without your permission. We do prosecute fraudulent orders placed on our website. Do you have a minimum order requirement? Answer: We regret that the costs of doing business precludes us from processing orders less than $10.00 merchandise value (exclusive of shipping and handling.) We will return orders of less than $10.00 merchandise value. Note: This item cannot ship to CA, MA, NH, AR, or NJ Restricted Shipping to Certain States Why is this item restricted? Certain products offered for sale by Cutlers Cove are restricted from delivery to certain states under the provisions of those certain states statutes. Cutlers Cove has identified those restrictions under state law and will not ship prohibited items to the identified states. Cutlers Cove does not warrant that a person may legally purchase, possess, or carry specific items offered on the website according to federal, state or local laws. A person placing an order from Cutlers Cove warrants that he or she is an adult and is under no legal restrictions which would prohibit such person from ordering, owning, possessing, or transferring those items under applicable federal, state or local law. These restrictions are subject to change without notice. Thanks for your business!
We truly appreciate your business and
Be sure to tell your friends about us ---
Release,
Assumption of Risk, and Wavier of Liability and Indemnity Agreement
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